Please note before booking that a 48 hour cancellation policy applies to flexible bookings, we will take a card number to hold against the reservation at the time of booking. Should you wish to cancel you may do so up to 48 hours before arrival (before 10am on that day). No fee will be charged.

When booking a non-refundable or "advance purchase" rate, full payment will be taken at the time of booking. This booking becomes non-transferable and non-refundable, we recommend taking out holiday insurance to cover any cancellations.

New Year bookings require a 50% deposit at the time of booking and the the remainder must be paid by the 1st December and if you wish to cancel it must be 28 days prior to arrival but we strongly reccommend that you take out your own holiday insurance to cover you for cancellation, please contact us if you require any assistance.

Cancellations must be confirmed by email or in writing to us if you have booked directly with the hotel. If you have made a booking through a third party you most cancel through them.

For flexible bookings, please note in the case of no-show, the first night will be charged. 

If guests smoke in the bedrooms, the hotel will charge the cost of up to one night's accommodation.

It may not be possible to accommodate your reservation in the same room for each consecutive night during your stay.

For further details please contact us.

Special Offer Terms and Conditions

The discounted room rates shown in an offer apply to that offer only and cannot be transferred between offers or applied to other bookings.

Special offers are subject to availability and cannot be used in conjunction with any other offer.

Rates are based on two people sharing and apply to new bookings only.

Notices and promotions


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Check-in is between 3pm – 8pm. If you need to arrive any later please contact us.

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A company registered in England. Registered office: Fleet House, New Road, Lancaster LA1 1EZ. Registered number: 01795327.
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