Welcome Back

 

PLEASE DO NOT COME TO STAY IF YOU HAVE SYMPTOMS OF COVID-19. OR HAVE RECENTLY BEEN IN CONTACT WITH SOMEONE WHO DOES.

We encourage all guests to make use of the hand sanitising stations around the property.

Any reservations made direct with the hotel on a flexible basis are now subject to free cancellation up until 24hrs prior to arrival. Please see the policies on your booking confirmation.

You will be required to book a time slot for breakfast so as to avoid crowding in the dining area.

 

Health & Safety of guests and staff is still our number one priority. This does mean that we continue to have in place procedures that affect the services we can provide, however you will always be met with the same warm welcome.

 

General

• Asking guests not to come if they are showing symptoms of Covid-19, or have been in contact with someone who is

• Introducing hygiene stations, and hand sanitizers around the public areas

• Introducing pre-booking for breakfast

 

Accommodation


• We have changed the cancellation policy from 48 hours prior to arrival, to 24 hours for those who have booked direct on our flexible rates.

• Customer welcome letter in the room.

Housekeeping

• Keeping public areas as ventilated as possible.

• Using chemicals that have been professionally tested as to be effective against covid-19



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Check-in is between 3pm – 8pm. If you need to arrive any later please contact us.

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A company registered in England. Registered office: Fleet House, New Road, Lancaster LA1 1EZ. Registered number: 01795327.
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